Joan is a Quality Assurance Specialist with Crawford Evaluation Group. She joined CEG in May of 2014. In her role as a QA Specialist, Joan reviews the medical reports completed by our medical experts and works directly with our experts and our clients to ensure that the end result is the most accurate report possible.

Prior to joining CEG, Joan worked as a Worker’s Compensation Claim Adjuster for 17 years. Her previous employers include MCIM, Employers, West Bend Mutual and Fremont. She finds that her claim background is very helpful in her current role. Customer service has always been Joan’s main focus and she loves that CEG believes in this and truly practices it every day. Joan is a proud Wisconsinite! In her spare time, she loves spending time with her family. Joan is also co-chair of the St. Gabriel’s Flea Market, which is an annual non-profit event.